In order to give you the best and fastest service, we send all our orders with MNG, PTT, YURTİÇİ KARGO, ARAMEX, UPS and CDEK cargo companies. Your orders will be delivered to you by MNG, PTT, YURTİÇİ KARGO, ARAMEX, UPS and CDEK Cargo with an average of 1-2 business days in Turkey and 5-7 business days all over the world.
Can I change the address on my order?
When you check your order status from your My Account page, if your order is in the "Preparing" status, you can forward your address change request to our call center. If your order is in any state other than "Preparing", address changes cannot be made.
When will my order be shipped?
Our customer representatives will prepare and ship your products in order to deliver your order to you as soon as possible without any problems. After we receive your order, it will be shipped within an average of 1 (one) business day.
My order has been shipped, how can I check its status?
You can see the tracking of your order that you have placed on our site by listing your orders on your account page after logging in as a member. You can track the status of your order in cargo by clicking on the cargo link next to your cargo order. You can also access your cargo tracking number from the "Your order has been shipped" notification e-mail sent to you.
What is the shipping fee?
The standard shipping fee for all shipments in your purchases on our site will be calculated based on the assigned cargo handling charges of the relevant region.
We Wish You Happy and Pleasant Shopping,